- The University IT Help Desk Remote Support Portal is now closed.
The University IT Help Desk Remote Support Portal is open <b>Monday-Friday 8:00 AM - 5:00 PM EST.</b>
For immediate assistance, please contact the University IT Help Desk by phone at <b> (585) 275-2000,</b> or by email at <b>UnivITHelp@rochester.edu</b>
Thank you,
University IT Help Desk